Terms of service

TERMS OF SERVICE

Last updated: October 23, 2026

These Terms of Service govern your use of the Soglia website and your purchase of products from Soglia. Soglia is operated by Nativearth LLC.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website or purchase our products.

  1. ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our products or website for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our services.

You agree not to transmit viruses, malicious code, or any other technology intended to interfere with the operation or security of the website.

  1. OUR PRODUCTS

Soglia offers curated ritual, home fragrance, wellness, and gifting products.

Our products may contain natural materials, including Palo Santo, sage, incense, crystals, wood, stone, and other naturally occurring materials. Because these materials are natural, variations in size, color, texture, scent, shape, and appearance are normal and are not considered defects.

We make reasonable efforts to display product colors and images accurately. However, the appearance of products may vary depending on your device, screen settings, lighting, natural variations, and manufacturing differences.

We reserve the right to modify, discontinue, replace, or update products or product components when reasonably necessary, provided that the overall nature and value of the product remain substantially consistent.

  1. PRODUCT USE AND SAFETY

Soglia products are intended for personal, home, decorative, aromatic, and ritual use.

Products involving incense, Palo Santo, sage, candles, fire, smoke, or heat must be used responsibly and only in accordance with appropriate safety precautions.

Never leave burning materials unattended. Keep burning items away from children, pets, flammable materials, drafts, and combustible surfaces.

Use adequate ventilation when burning incense, Palo Santo, sage, or similar materials.

Soglia products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any references to rituals, intentions, grounding, cleansing, clarity, mindfulness, energy, or similar concepts are intended for personal, spiritual, cultural, or wellness purposes only and should not be considered medical advice.

  1. ORDERS

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel an order at our discretion, including in cases of suspected fraud, pricing errors, inventory discrepancies, unauthorized resale, or other unusual purchasing activity.

If we cancel an order after payment has been processed, we will issue an appropriate refund.

You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.

  1. PRICING

Prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Prices do not necessarily include applicable taxes, shipping charges, or other fees unless specifically stated.

If a pricing or product information error occurs, we reserve the right to correct the error and cancel affected orders where appropriate.

  1. PAYMENT

Payments are processed through Shopify and other authorized payment providers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

We do not directly store complete payment card information.

  1. SHIPPING

Shipping availability, delivery estimates, rates, and restrictions are described in our Shipping Policy and during checkout.

Delivery times are estimates and are not guaranteed.

Soglia is not responsible for delays caused by carriers, weather, transportation interruptions, incorrect shipping information provided by the customer, or circumstances outside our reasonable control.

Customers are responsible for entering an accurate and complete delivery address.

  1. RETURNS AND REFUNDS

Returns, refunds, cancellations, damaged products, and incorrect orders are governed by our Return and Refund Policy.

Please review that policy before purchasing.

  1. INTELLECTUAL PROPERTY

All content appearing on the Soglia website, including but not limited to the Soglia name, logos, product names, packaging, graphics, photography, written content, ritual guides, intention cards, designs, illustrations, and website content, is owned by or licensed to Nativearth LLC unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, license, or commercially exploit our content without prior written authorization.

Nothing on this website grants any license or right to use the Soglia trademarks, trade dress, branding, or intellectual property without written permission.

  1. THIRD-PARTY SERVICES

Our store may use or link to third-party services, including Shopify, payment processors, shipping carriers, social media platforms, and other technology providers.

We are not responsible for the content, security, availability, practices, or policies of third-party websites or services.

Your use of third-party services may also be subject to their own terms and privacy policies.

  1. PROMOTIONS AND DISCOUNTS

Promotional codes, discounts, gifts, and special offers may be subject to additional conditions.

Unless otherwise stated, promotions cannot be combined, have no cash value, and may be modified or discontinued at any time.

  1. PROHIBITED USES

You may not use our website or services:

• For unlawful or fraudulent purposes
• To violate intellectual property rights
• To harass, abuse, threaten, or discriminate against others
• To transmit malware or malicious code
• To collect information about others without authorization
• To interfere with website security or functionality
• To misrepresent your identity
• To engage in unauthorized resale or commercial exploitation of our products or content

  1. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Except where required by law, we make no warranties beyond those expressly stated in these Terms or on the applicable product page.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nativearth LLC, Soglia, and their respective owners, employees, representatives, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, services, or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

  1. INDEMNIFICATION

You agree to indemnify and hold harmless Nativearth LLC, Soglia, and their affiliates, owners, employees, contractors, and service providers from claims, liabilities, losses, damages, and reasonable expenses arising from your violation of these Terms, misuse of our services, or violation of the rights of another party.

  1. PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, and protect personal information.

  1. GOVERNING LAW

These Terms of Service are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of our services will be handled in accordance with applicable law.

  1. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service from time to time.

Changes will become effective when posted on this website unless otherwise required by law.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

  1. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect.

  1. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies posted on the website, constitute the agreement governing your use of Soglia's website and services.

  1. CONTACT

For questions regarding these Terms of Service, please contact Soglia using the contact information provided on our website.

Soglia
Operated by Nativearth LLC
Florida, United States